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Faq
Select from the below menu categories to view the related "Frequently Asked Questions"
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What is the maximum number of children?We can cater for up to 30 children.
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Can any changes be made to the party inclusions?Please contact us to discuss any possible changes to the party inclusions, we are more than happy to accommodate requests where possible.
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What is included in the packages?Our birthday parties include food for the children and a creative project for each child to make and take home. All you need to bring along is your birthday cake and party favours. Click below to find a full list of inclusions on our party page.
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How early can we arrive to the venue?The birthday child and their family can arrive up to 15 minutes before the party start time to bring in the birthday cake, set up favours, etc.
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What is the cancellation policy?To book a party with Kids Inspired, we require a non-refundable deposit of $100. Cancellations within 7 days of the party will incur a cancellation fee of 50% of the full party total. This fee will be waived if the party is rescheduled within one month of the original party date. Once final numbers and the party price have been confirmed, refunds cannot be given for children that do not show up to the party
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Does the number of children include the birthday child?Yes, the birthday child is included in the final number of children attending.
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Do you cater for dietary requirements?Yes, we can cater for a range of dietary requirements. Please contact us to discuss options.
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Can parents stay during the party?We require at least one parent of the birthday child to stay at the venue for the duration of the party. Guest parents are welcome to stay at the venue for the duration of the party also. Catering options for parents are available to order in advance.
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How does the custom theme work for parties?If you have a theme in mind that is not part of our party projects already, we are more than happy to create a project to match your theme and style the table to match as well!
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When is the final payment due?The final payment is due 5 business days prior to the party.
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Can we provide our own food for parents?All food must be purchased through Kids Inspired. We have a large range of freshly made platter options available to order. You are welcome to provide your own drinks for parents attending.
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Can we bring along extra decorations?Yes, you are more than welcome to bring along any extra table decorations, balloons or styling pieces that you wish. Staff can assist in setting these up before the party begins. If you have a number of items we may require you to drop off these items the day before the party so that we have time to set them up for you also. Please discuss this with us in advance.
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When do I need to confirm the number of guests by?Please confirm your final numbers and any optional extras with us at least 10 days prior to the party date.
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Do you have a social story for attending a workshop?Yes, we have created a social story to help students develop an understanding of what to expect when they attend a creative workshop at the Kids Inspired centre. Click on this link to view the pdf
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